Terms & Conditions

Welcome to Scriby.in (“we,” “our,” “us”). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions and Refund Policy. Please read them carefully before placing an order.

1. General

• Scriby.in is an e-commerce platform offering notebooks and paper-based stationery products.

• By using this website, you confirm that you are legally capable of entering into a binding contract under applicable laws of India.

• We reserve the right to update or modify these terms at any time without prior notice.

 
2. Products and Pricing

• All products listed on the website are subject to availability.

• We strive to ensure that product descriptions, specifications, and pricing are accurate. However, minor variations (such as color, design, or finish) may occur.

• Prices are subject to change without prior notice.

• All applicable taxes, including GST, will be displayed at checkout.

 
3. Orders

• Once an order is placed, you will receive a confirmation via email or SMS.

• We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraudulent activity

• In case of cancellation from our end, a full refund will be processed.

 
4. Payments

• Payments are processed securely via third-party payment gateways.

• We do not store your payment details.

• Accepted payment methods include UPI, debit/credit cards, and net banking.

 
5. Shipping and Delivery

• Orders are processed within 2-3 business days.

• Delivery timelines may vary depending on location and logistics partners.

• Delays caused by external factors (weather, strikes, courier delays) are beyond our control.

• Customers are responsible for providing accurate shipping details.

 
6. Returns and Refund Policy
 
6.1 Eligibility for Returns
We accept returns only under the following conditions:

• The product received has a manufacturing defective, or if an incorrect product has been shipped by mistake

• The issue is reported within 48 hours of delivery

• The product is unused and in original packaging

 
6.2 Non-Returnable Items

• Products that have been used or damaged after delivery

• Bulk orders (unless in case of manufacturing defects)

• Customised or personalised products (once introduced)

 
6.3 Return Process

• To initiate a return, contact us at:

  • Email: marketing@ashoknotebooks.com

  • Phone/WhatsApp: +91 96267 82888

• Provide:

  • Order ID

  • Photos/videos of the issue

 
Once approved:

• We may arrange a pickup OR request you to ship the product back

• Return shipping instructions will be provided

 
6.4 Refunds

• Refunds will be processed only after the returned product is received and inspected.

• Approved refunds will be processed within 7-10 business days.

• Refunds will be issued to the original payment method.

 
6.5 Cancellation Policy

• Orders can be cancelled only before dispatch.

• Once shipped, cancellation is not allowed.

 
7. Intellectual Property

• All content on Scriby.in, including logos, designs, product images, and text, is the property of Scriby and is protected by applicable laws.

• Unauthorized use or reproduction is prohibited.

 
8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Our maximum liability shall not exceed the value of the purchased product.

 
9. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Provide false or misleading information

• Interfere with the website’s functionality

 
10. Governing Law

• These terms are governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of courts in [Insert City, e.g., Salem, Tamil Nadu].

By using Scriby.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and Refund Policy.